Managed Services provider Client has over 15,000 locations, each location is serviced by global telecom’s software defined WAN services which offer a high level Service Level Agreement, demanding high uptime.
Each office location has a pair of broadband routers, delivering IP access to each site location. In addition to the pair of routers on site, the locations also have Serial Console (Out of Band Management) access to equipment under management.
Locations are occupied by office staff, and typically do not have dedicated resources on site for IT support.
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