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UniGuard Frequently Asked Questions:Technical
MAKE SURE YOU USE ONLY THE CONNECTORS AND CABLES SUPPLIED BY CDI WITH THE UNIGUARD. USE OF ANY OTHER CABLE OR CONNECTORS CAN CAUSE PROBLEMS TO THE UNIGUARD OR THE CONNECTED DEVICE! Most PBX ports are configured as DCE devices and require a Null Modem connector to operate with the UniGuard. The UniGuard is also configured as a DCE so it needs a null modem connector to communicate with another DCE. You can use a null modem adapter or call CDI support for a CDI null modem connector. The UniGuard contains a MultiTech MT5634ZBA V90 modem. When working on Windows 95, Windows 98 or Windows NT platforms, this modem should be added to the modem list in the Windows Control Panel. Yes, from version 7.01 and up. This can be done automatically from the DDM. Yes, the baud rate, data bits and parity of the UniGuard should be the same as the host application it is connected to. The Host to Modem Access option should be set for Enable with Bypass. When dialing into a UniGuard using HyperTerminal dialout or Dialup Network, the option Bring Up Terminal After Dialing under Connection control should be Enabled (checkmarked). Yes, the baud rate, data bits and parity of the UniGuard should be the same as the Unix host application it is connected to. The Host to Modem Access option should be set for Disabled. This prevents any terminal messages from confusing the UniGuard. Yes, We offer a special connector for the SUN Sparc Station that overcomes the erratic behavior of this port when connected to a dial modem. There are also changes that need to made to the etc/default/login file. When the UniGuard is connected to a Cisco Router (2500 series, 4500 series, 3600 series) a special host adapter can be provided between the UniGuard host port and host application. Contact CDI about this special adapter. DTR (data terminal ready) is not asserted from the host application, so the UniGuard modem drops the call. The connection between the UniGuard host port and the host application is suspect. Check the host and/or host application to determine if DTR is present. If not, fix the host. Check to see that the host devices is configured as a DTE (Terminal) if not a null modem connector will be needed. Otherwise contact CDI Technical Support. Make the sure the remote user enters the proper User ID and Password. Make sure the DES-Modem unit ID and its authentication key are the same as the one programmed in the host UniGuard's database. Sales
Yes. The UniGuard is independent of the operating system. Yes, we can ship to all counties on the US export list. Depending on the country, a specific power supply will be supplied. An additional cost is involved for international modem requirements. The UniGuard contains a MultiTech MT5634ZBA V90 modem. When working on Windows 95, Windows 98 or Windows NT platforms, this modem should be added to the modem list in the Windows Control Panel. Yes, from version 7.00 and up. This can be done automatically from the DDM. Yes. The UniGuard operates just like a standard modem to any communications program. No. Yes, in this case an external modem can be used with the UniGuard. 38400 baud (when set for Single DES) and 19200 baud (when set for Triple DES.) A faster version of the UniGuard (UniGuard-DDM) can run at 38400 Baud Triple DES. Yes No, asynchronous mode only. RSA SecureID (built in, no need for ACE server connection), Password and ID, Callback, Challenge Response Token, Password and ID/ encryption, Full Triple DES encryption Yes all CDI products have an optional network interface. |