PA100 Series FAQ’s

RSA SecureID (built in, no need for ACE server connection), Password and ID, Challenge Response Token, Password and ID/ encryption, Full AES encryption. CDI recommends setting up your HEAD END devices for TACACS+ or Active Directory and then setting your remote device to “Device Authentication”. This will authenticate the user at the HEAD END and the device will automatically authenticate with each other from the HEAD END to the remote.

 

 

All CDI devices are intentionally shipped with no credentials in them. You must configure the device through the OBM or the free Front End Loader “FEL”.

All CDI host serial ports are pinned to connect directly to a CISCO type RJ45 console port via a straight CAT5 cable. CDI provides a flat silver satin RJ45-RJ45 for each serial port on the device. This cable can be connected directly from the CDI device to the CISCO or CISCO LIKE device. We recommend using the supplied “Flat Silver Satin cables” as it makes it obvious that they are SERIAL RJ45 cables and not Ethernet connections.

Ensure that you see the DTR LED on the port that you connected the cable to. DTR is one of the  indicators that the cable is pinned correctly and the device is ready for communication.

The default address of the network interface is 199.199.199.1. As long as an IP address has not already been configured in the product you can use a web browser to change the IP address. You can also connect a SERIAL cable to the console interface and access config menus using the administrator password.

As long as an IP address has not already been configured in the product you can use a serial connection to the CDI console port to configure an IP address in the CDI device. The default is 8/n/1 9600 baud.

The DTM LED on the front panel indicates the CDI device is ready for communication. If this LED is not lit then there is a problem with your hardware. Contact customer support.

This is normal and indicates that the CDI device has no keying information in it. You need to configure the device with OBM or FEL This also could indicates that the device has been completely reset via the front panel switch or has been tampered via opening the chassis.

Each CDI flat RJ45-RJ45 cable also comes with an RJ45 to DB9F connector, The connector is pinned out to connect to any DTE type serial interface typically found on a PC type product. Use the flat RJ45-RJ45 cable and snap on the RJ45-DB9 adapter. If you see DTR on the CDI device when the cable is connected, odds are it is the correct cable.

Contact CDI support with the make and model number of your device and we can tell you how to connect to the interface. This will require purchase of an adapted from CDI or the ability for you to make an adapter.

After you authenticate to the CDI device you will see of list of ports that are supported. Each port will show the status of both DTR and RTS. You should see DTR/UP RTS/UP. This indicates that the connected device is presenting RS232 signals to the CDI device. If you see DTR/DWN RTS/DWN , chances are that your cable is wrong or unplugged (or your appliance is powered down).

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PA200 Series FAQ’s

RSA SecureID (built in, no need for ACE server connection), Password and ID, Challenge Response Token, Password and ID/ encryption, Full AES encryption. CDI recommends setting up your HEAD END devices for TACACS+ or Active Directory and then setting your remote device to “Device Authentication”. This will authenticate the user at the HEAD END and the device will automatically authenticate with each other from the HEAD END to the remote.

 

 

All CDI devices are intentionally shipped with no credentials in them. You must configure the device through the OBM or the free Front End Loader “FEL”.

All CDI host serial ports are pinned to connect directly to a CISCO type RJ45 console port via a straight CAT5 cable. CDI provides a flat silver satin RJ45-RJ45 for each serial port on the device. This cable can be connected directly from the CDI device to the CISCO or CISCO LIKE device. We recommend using the supplied “Flat Silver Satin cables” as it makes it obvious that they are SERIAL RJ45 cables and not Ethernet connections.

Ensure that you see the DTR LED on the port that you connected the cable to. DTR is one of the  indicators that the cable is pinned correctly and the device is ready for communication.

The default address of the network interface is 199.199.199.1. As long as an IP address has not already been configured in the product you can use a web browser to change the IP address. You can also connect a SERIAL cable to the console interface and access config menus using the administrator password.

As long as an IP address has not already been configured in the product you can use a serial connection to the CDI console port to configure an IP address in the CDI device. The default is 8/n/1 9600 baud.

The DTM LED on the front panel indicates the CDI device is ready for communication. If this LED is not lit then there is a problem with your hardware. Contact customer support.

This is normal and indicates that the CDI device has no keying information in it. You need to configure the device with OBM or FEL This also could indicates that the device has been completely reset via the front panel switch or has been tampered via opening the chassis.

Each CDI flat RJ45-RJ45 cable also comes with an RJ45 to DB9F connector, The connector is pinned out to connect to any DTE type serial interface typically found on a PC type product. Use the flat RJ45-RJ45 cable and snap on the RJ45-DB9 adapter. If you see DTR on the CDI device when the cable is connected, odds are it is the correct cable.

Contact CDI support with the make and model number of your device and we can tell you how to connect to the interface. This will require purchase of an adapted from CDI or the ability for you to make an adapter.

After you authenticate to the CDI device you will see of list of ports that are supported. Each port will show the status of both DTR and RTS. You should see DTR/UP RTS/UP. This indicates that the connected device is presenting RS232 signals to the CDI device. If you see DTR/DWN RTS/DWN , chances are that your cable is wrong or unplugged (or your appliance is powered down).

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Enterprise Software FAQ’s

RSA SecureID (built in, no need for ACE server connection), Password and ID, Challenge Response Token, Password and ID/ encryption, Full AES encryption. CDI recommends setting up your HEAD END devices for TACACS+ or Active Directory and then setting your remote device to “Device Authentication”. This will authenticate the user at the HEAD END and the device will automatically authenticate with each other from the HEAD END to the remote.

 

 

All CDI devices are intentionally shipped with no credentials in them. You must configure the device through the OBM or the free Front End Loader “FEL”.

All CDI host serial ports are pinned to connect directly to a CISCO type RJ45 console port via a straight CAT5 cable. CDI provides a flat silver satin RJ45-RJ45 for each serial port on the device. This cable can be connected directly from the CDI device to the CISCO or CISCO LIKE device. We recommend using the supplied “Flat Silver Satin cables” as it makes it obvious that they are SERIAL RJ45 cables and not Ethernet connections.

Ensure that you see the DTR LED on the port that you connected the cable to. DTR is one of the  indicators that the cable is pinned correctly and the device is ready for communication.

The default address of the network interface is 199.199.199.1. As long as an IP address has not already been configured in the product you can use a web browser to change the IP address. You can also connect a SERIAL cable to the console interface and access config menus using the administrator password.

As long as an IP address has not already been configured in the product you can use a serial connection to the CDI console port to configure an IP address in the CDI device. The default is 8/n/1 9600 baud.

The DTM LED on the front panel indicates the CDI device is ready for communication. If this LED is not lit then there is a problem with your hardware. Contact customer support.

This is normal and indicates that the CDI device has no keying information in it. You need to configure the device with OBM or FEL This also could indicates that the device has been completely reset via the front panel switch or has been tampered via opening the chassis.

Each CDI flat RJ45-RJ45 cable also comes with an RJ45 to DB9F connector, The connector is pinned out to connect to any DTE type serial interface typically found on a PC type product. Use the flat RJ45-RJ45 cable and snap on the RJ45-DB9 adapter. If you see DTR on the CDI device when the cable is connected, odds are it is the correct cable.

Contact CDI support with the make and model number of your device and we can tell you how to connect to the interface. This will require purchase of an adapted from CDI or the ability for you to make an adapter.

After you authenticate to the CDI device you will see of list of ports that are supported. Each port will show the status of both DTR and RTS. You should see DTR/UP RTS/UP. This indicates that the connected device is presenting RS232 signals to the CDI device. If you see DTR/DWN RTS/DWN , chances are that your cable is wrong or unplugged (or your appliance is powered down).

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Security Related FAQ’s

RSA SecureID (built in, no need for ACE server connection), Password and ID, Challenge Response Token, Password and ID/ encryption, Full AES encryption. CDI recommends setting up your HEAD END devices for TACACS+ or Active Directory and then setting your remote device to “Device Authentication”. This will authenticate the user at the HEAD END and the device will automatically authenticate with each other from the HEAD END to the remote.

 

 

All CDI devices are intentionally shipped with no credentials in them. You must configure the device through the OBM or the free Front End Loader “FEL”.

All CDI host serial ports are pinned to connect directly to a CISCO type RJ45 console port via a straight CAT5 cable. CDI provides a flat silver satin RJ45-RJ45 for each serial port on the device. This cable can be connected directly from the CDI device to the CISCO or CISCO LIKE device. We recommend using the supplied “Flat Silver Satin cables” as it makes it obvious that they are SERIAL RJ45 cables and not Ethernet connections.

Ensure that you see the DTR LED on the port that you connected the cable to. DTR is one of the  indicators that the cable is pinned correctly and the device is ready for communication.

The default address of the network interface is 199.199.199.1. As long as an IP address has not already been configured in the product you can use a web browser to change the IP address. You can also connect a SERIAL cable to the console interface and access config menus using the administrator password.

As long as an IP address has not already been configured in the product you can use a serial connection to the CDI console port to configure an IP address in the CDI device. The default is 8/n/1 9600 baud.

The DTM LED on the front panel indicates the CDI device is ready for communication. If this LED is not lit then there is a problem with your hardware. Contact customer support.

This is normal and indicates that the CDI device has no keying information in it. You need to configure the device with OBM or FEL This also could indicates that the device has been completely reset via the front panel switch or has been tampered via opening the chassis.

Each CDI flat RJ45-RJ45 cable also comes with an RJ45 to DB9F connector, The connector is pinned out to connect to any DTE type serial interface typically found on a PC type product. Use the flat RJ45-RJ45 cable and snap on the RJ45-DB9 adapter. If you see DTR on the CDI device when the cable is connected, odds are it is the correct cable.

Contact CDI support with the make and model number of your device and we can tell you how to connect to the interface. This will require purchase of an adapted from CDI or the ability for you to make an adapter.

After you authenticate to the CDI device you will see of list of ports that are supported. Each port will show the status of both DTR and RTS. You should see DTR/UP RTS/UP. This indicates that the connected device is presenting RS232 signals to the CDI device. If you see DTR/DWN RTS/DWN , chances are that your cable is wrong or unplugged (or your appliance is powered down).

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Power Control FAQ’s

RSA SecureID (built in, no need for ACE server connection), Password and ID, Challenge Response Token, Password and ID/ encryption, Full AES encryption. CDI recommends setting up your HEAD END devices for TACACS+ or Active Directory and then setting your remote device to “Device Authentication”. This will authenticate the user at the HEAD END and the device will automatically authenticate with each other from the HEAD END to the remote.

 

 

All CDI devices are intentionally shipped with no credentials in them. You must configure the device through the OBM or the free Front End Loader “FEL”.

All CDI host serial ports are pinned to connect directly to a CISCO type RJ45 console port via a straight CAT5 cable. CDI provides a flat silver satin RJ45-RJ45 for each serial port on the device. This cable can be connected directly from the CDI device to the CISCO or CISCO LIKE device. We recommend using the supplied “Flat Silver Satin cables” as it makes it obvious that they are SERIAL RJ45 cables and not Ethernet connections.

Ensure that you see the DTR LED on the port that you connected the cable to. DTR is one of the  indicators that the cable is pinned correctly and the device is ready for communication.

The default address of the network interface is 199.199.199.1. As long as an IP address has not already been configured in the product you can use a web browser to change the IP address. You can also connect a SERIAL cable to the console interface and access config menus using the administrator password.

As long as an IP address has not already been configured in the product you can use a serial connection to the CDI console port to configure an IP address in the CDI device. The default is 8/n/1 9600 baud.

The DTM LED on the front panel indicates the CDI device is ready for communication. If this LED is not lit then there is a problem with your hardware. Contact customer support.

This is normal and indicates that the CDI device has no keying information in it. You need to configure the device with OBM or FEL This also could indicates that the device has been completely reset via the front panel switch or has been tampered via opening the chassis.

Each CDI flat RJ45-RJ45 cable also comes with an RJ45 to DB9F connector, The connector is pinned out to connect to any DTE type serial interface typically found on a PC type product. Use the flat RJ45-RJ45 cable and snap on the RJ45-DB9 adapter. If you see DTR on the CDI device when the cable is connected, odds are it is the correct cable.

Contact CDI support with the make and model number of your device and we can tell you how to connect to the interface. This will require purchase of an adapted from CDI or the ability for you to make an adapter.

After you authenticate to the CDI device you will see of list of ports that are supported. Each port will show the status of both DTR and RTS. You should see DTR/UP RTS/UP. This indicates that the connected device is presenting RS232 signals to the CDI device. If you see DTR/DWN RTS/DWN , chances are that your cable is wrong or unplugged (or your appliance is powered down).

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Technical FAQ’s

RSA SecureID (built in, no need for ACE server connection), Password and ID, Challenge Response Token, Password and ID/ encryption, Full AES encryption. CDI recommends setting up your HEAD END devices for TACACS+ or Active Directory and then setting your remote device to “Device Authentication”. This will authenticate the user at the HEAD END and the device will automatically authenticate with each other from the HEAD END to the remote.

 

 

All CDI devices are intentionally shipped with no credentials in them. You must configure the device through the OBM or the free Front End Loader “FEL”.

All CDI host serial ports are pinned to connect directly to a CISCO type RJ45 console port via a straight CAT5 cable. CDI provides a flat silver satin RJ45-RJ45 for each serial port on the device. This cable can be connected directly from the CDI device to the CISCO or CISCO LIKE device. We recommend using the supplied “Flat Silver Satin cables” as it makes it obvious that they are SERIAL RJ45 cables and not Ethernet connections.

Ensure that you see the DTR LED on the port that you connected the cable to. DTR is one of the  indicators that the cable is pinned correctly and the device is ready for communication.

The default address of the network interface is 199.199.199.1. As long as an IP address has not already been configured in the product you can use a web browser to change the IP address. You can also connect a SERIAL cable to the console interface and access config menus using the administrator password.

As long as an IP address has not already been configured in the product you can use a serial connection to the CDI console port to configure an IP address in the CDI device. The default is 8/n/1 9600 baud.

The DTM LED on the front panel indicates the CDI device is ready for communication. If this LED is not lit then there is a problem with your hardware. Contact customer support.

This is normal and indicates that the CDI device has no keying information in it. You need to configure the device with OBM or FEL This also could indicates that the device has been completely reset via the front panel switch or has been tampered via opening the chassis.

Each CDI flat RJ45-RJ45 cable also comes with an RJ45 to DB9F connector, The connector is pinned out to connect to any DTE type serial interface typically found on a PC type product. Use the flat RJ45-RJ45 cable and snap on the RJ45-DB9 adapter. If you see DTR on the CDI device when the cable is connected, odds are it is the correct cable.

Contact CDI support with the make and model number of your device and we can tell you how to connect to the interface. This will require purchase of an adapted from CDI or the ability for you to make an adapter.

After you authenticate to the CDI device you will see of list of ports that are supported. Each port will show the status of both DTR and RTS. You should see DTR/UP RTS/UP. This indicates that the connected device is presenting RS232 signals to the CDI device. If you see DTR/DWN RTS/DWN , chances are that your cable is wrong or unplugged (or your appliance is powered down).

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Pre-Purchase FAQ’s

RSA SecureID (built in, no need for ACE server connection), Password and ID, Challenge Response Token, Password and ID/ encryption, Full AES encryption. CDI recommends setting up your HEAD END devices for TACACS+ or Active Directory and then setting your remote device to “Device Authentication”. This will authenticate the user at the HEAD END and the device will automatically authenticate with each other from the HEAD END to the remote.

 

 

All CDI devices are intentionally shipped with no credentials in them. You must configure the device through the OBM or the free Front End Loader “FEL”.

All CDI host serial ports are pinned to connect directly to a CISCO type RJ45 console port via a straight CAT5 cable. CDI provides a flat silver satin RJ45-RJ45 for each serial port on the device. This cable can be connected directly from the CDI device to the CISCO or CISCO LIKE device. We recommend using the supplied “Flat Silver Satin cables” as it makes it obvious that they are SERIAL RJ45 cables and not Ethernet connections.

Ensure that you see the DTR LED on the port that you connected the cable to. DTR is one of the  indicators that the cable is pinned correctly and the device is ready for communication.

The default address of the network interface is 199.199.199.1. As long as an IP address has not already been configured in the product you can use a web browser to change the IP address. You can also connect a SERIAL cable to the console interface and access config menus using the administrator password.

As long as an IP address has not already been configured in the product you can use a serial connection to the CDI console port to configure an IP address in the CDI device. The default is 8/n/1 9600 baud.

The DTM LED on the front panel indicates the CDI device is ready for communication. If this LED is not lit then there is a problem with your hardware. Contact customer support.

This is normal and indicates that the CDI device has no keying information in it. You need to configure the device with OBM or FEL This also could indicates that the device has been completely reset via the front panel switch or has been tampered via opening the chassis.

Each CDI flat RJ45-RJ45 cable also comes with an RJ45 to DB9F connector, The connector is pinned out to connect to any DTE type serial interface typically found on a PC type product. Use the flat RJ45-RJ45 cable and snap on the RJ45-DB9 adapter. If you see DTR on the CDI device when the cable is connected, odds are it is the correct cable.

Contact CDI support with the make and model number of your device and we can tell you how to connect to the interface. This will require purchase of an adapted from CDI or the ability for you to make an adapter.

After you authenticate to the CDI device you will see of list of ports that are supported. Each port will show the status of both DTR and RTS. You should see DTR/UP RTS/UP. This indicates that the connected device is presenting RS232 signals to the CDI device. If you see DTR/DWN RTS/DWN , chances are that your cable is wrong or unplugged (or your appliance is powered down).

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